© 2017 by R STUDIO HOME

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SHIPPING POLICY

RStudio Home has determined the best, most efficient shipping methods, based on the merchandise you have selected. Large items, such as sofas, cannot be shipped in the same manner as pillows and other small items. For example, a sofa will ship via a trusted freight carrier and a pillow will ship UPS. We've selected the best professional carriers to ensure that your order arrives to you in excellent condition and in a timely manner. We will let you know the method of shipping at the time of your order. All of the shipping options immediately below apply to shipping within the 48 contiguous United States. Please contact us at info@richmaninteriors.com with any questions.

SHIPPING OPTIONS

  • White Glove delivery – Furniture can be shipped via white glove delivery anywhere within the United States.  The delivery company will call to set up a four hour window for delivery.  They will bring the piece to your room of choice, unwrap, inspect and assemble the furniture.  After you have approved, they will take all debris with them.  Please be sure to inspect carefully prior to signing the delivery paperwork.

  • Threshold delivery – Furniture can be shipped via threshold delivery anywhere within the United States.  The delivery company will call to set up a four hour window for delivery.  The delivery service will bring the piece of furniture to the first dry/secure area.  Typically, this is a garage, covered porch, lobby or residential receiving dock.  Please be sure to inspect carefully prior to signing the delivery paperwork. 

  • UPS standard delivery - Most non-furniture items can ship UPS ground service.

  • UPS express delivery – Most non-furniture items can ship UPS express.

  • In-store pickup.

RETURN POLICY

Currently RStudio Home is not accepting returns. Please contact info@richmaninteriors.com if there are any issues with your order.

FREIGHT DAMAGE

We inspect every piece of merchandise before it leaves our store or warehouse.  In the unlikely event that your merchandise is damaged in transit, please contact info@richmaninteriors.com as soon as possible if you receive a package with visible damage.  We will contact you to exchange or replace damaged items.  Please be sure that you do not sign any delivery paperwork before inspecting the piece.